Julie Gao

Design Engineer
Open to work

julie.gao369@gmail.com

+49 1627916301

Professional experience

Senior UX designer – Orka, Shanghai

Jul. 2020 – Aug. 2023

  • Led E-commerce and consumer app design, increased conversion rates by 19% and enhanced customer engagement for over 500 North American Orka hearing aids users.

  • Transformed research insights into design concepts, conducted Hi-Fi prototyping and usability testing, optimised user flows across software, hardware and packaging touch points.

  • Facilitated workshops with marketing, service, design, and development teams to base design decisions on user feedback and data insights.

  • Built the cross-platform design system and implemented it with the engineering team, achieved scalability and visual consistency of all digital products.

  • Oversaw internal and external creative partners, established Orka’s visual brand guidelines.

Interactive Design Intern – Orka, Shanghai

Oct. 2019 – June. 2020

  • Revamped homepage design for Orka website, resulting in a 10% increase in new signup upon launch.

  • Visualised the pitch deck with the founding team, laid the foundation for $5M Series A funding later on.

UI System Development – Student project Pluto, Karlsruhe

Nov. 2023 – July. 2024

  • Built a beer delivery robot customer-facing app MVP in FlutterFlow with Firebase integration, achieved end-to-end user flow for local beer ordering.

  • Collaborated with the embedded engineer to develop data protocols, enabled the robot Pluto to deliver customer beer orders placed on the app.

Hospitant zum KIT Academic Co-Creation – Mercedes-Benz AG, Sindelfingen

Nov. 2024 – Dec. 2024

  • Conducted user persona research for E-Wagon operator and maintenance group.

  • Created user journey map and storyboard for station-based sharing framework.

  • Collaborated with mechanical engineer to develop E-Wagon station framework.

  • Used Notion for project management

Education

Karlsruhe Institute of Technology – Karlsruhe, Germany

Oct. 2023 – Expected Dec. 2025

M.S Management of Product Development

DongHua University – Shanghai, China

Sep. 2016 – Jul. 2020

B.A Digital Media Art

University of Westminster – London, UK

Jan. 2019 - Jun. 2019

Exchange in Media, Art & Design

Skills

User research

User interview

Usability studies

Surveys

Card sorting

Web Analytics

A/B testing

Research reports

System usability score

User journey maps

Personas

Storyboards

Software design and development

Conception workshop

Information architecture

Prototype

UI

Photoshop

Consequence analysis

App prototyping

Low-code development

Interdisciplinary Know-How

Industrial design engineering

Mechanical engineering

Patent strategy

Legal Aspects of Information

Data analysis

Information system

Operation research

PLM

IoT & CPS

Management accounting

Supply chain management

Financial Management

Tech stack

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Languages

🇬🇧 English
C1
🇩🇪 German
B1
🇨🇳 Chinese
Native